about us

We recognize that down time is not an option for your website. That's why we use hardware and facilities that ensure our clients are up and running on the web 24 hours a day, seven days a week.

We use a Network Operations Center (NOC) featuring raised flooring. This enables a constant flow of conditioned air and helps to maintain uniform room temperature at all times. In addition, raised flooring reduces static and ensures a professional, computer grade environment for your website.

The facility is equipped with a Raytheon fire suppression system, designed to immediately extinguish fire and protect equipment and personnel. The command center is controlled via automatic doors to further secure and protect the equipment.

Finally, the NOC is located in a secure, monitored, class A building with a minimum number of approved personnel allowed access to highly sensitive areas and equipment. A detailed record of employee and visitor entry is maintained at all times.

Physical Facilities

We use a state-of-the-art Network Operations Center (NOC) equipped with raised flooring, which allows for easy cabling and reliable channeling of conditioned air to maintain a uniform room temperature. The floors also help to reduce static and ensure a professional, computer grade environment. The facility is equipped with Halon fire protection system which allows for the immediate extinguishing of fire while equipment and personnel remain unharmed. The command center is separated by automatic doors to further secure and protect the equipment.

Uninterruptible Power System

To guard against local power failures, we use two industrial-grade, three-phase Liebert UPS systems. These act as back-up batteries, maintaining uninterrupted power in case of surges or power outages. With these back-up systems in place, we can keep our network up and running indefinitely without relying on external power.

Network Redundancy

We use intelligent end-user routing software called Border Gateway Protocol (BGP), between Qwest and FGC, who use it as well. BGP can identify which path is the most efficient for each data packet, and then route the packet to its destination on the fastest path. This increases the speed at which web pages sent from our NOC arrive at their destination.

Network Reliability

Industry analysis reveals that 70 percent of downtime over 10 hours with any ISP is caused by telephone circuit failure. Since the NOC we use is in the same building as Frontier Global Center, circuit failure is virtually eliminated because there is no phone circuit between us and FGC. Instead, there is a direct connection between our Cisco 7200 router and theirs.

How reliable is this? Yahoo is another fine company who connects directly using only FGC. If you can reach Yahoo, you can reach our network. FGC's groundbreaking 460 Gbps network runs BGP to 25 other major carriers through private peering arrangements, providing the fastest, most efficient and most reliable network available today.